Frequently Asked Questions
Installation of the ComNpay solution
Who installs the ComNpay interface on my website?
With ComNpay, you are entirely autonomous. Once you have received your subscription and confirmed your contract, we will send you everything needed to integrate your payment page into your website quickly and easily. The technical documentation provided describes all the steps required to integrate your payment page on your website.
How long does it take to install the ComNpay interface on my website?
Once you have retrieved your access codes from your dedicated space, you can configure your payment solution in just a few clicks. It will then take around 15 minutes to install the ComNpay payment page on your website.
How do I install ComNpay on my website?
No special software or devices need to be installed: the technical documentation provided is very explicit. An example of an integration process is described on the first page: “single click integration" to integrate the payment page on your website, just follow the instructions shown in the technical documentation. If you encounter problems during the integration process, our technical support staff are there to help you firstname.lastname@example.org.
I can't install the ComNpay solution on my website, can you help me?
Our technical support team, email@example.com will provide you with all the help you need to install the payment module.
What is the difference between the PSP and the API modules?
PSP: the payment form solution (PSP) allows anyone to use the ComNpay solution in their merchant website. You just need to use one of the libraries present in documentation to implement a configurable and powerful payment solution quickly and easily.
API: the API solution lets you call our web services directly from your system. The library is provided for simplified integration. In either case, please call our Webmaster. If you encounter problems during the integration process, our technical support staff are there to help you firstname.lastname@example.org